Grove House Surgery is a health care business based in Batley.

Business: Health Care

Training provided: Level 2 in Business Administration.

Pay details: £136 per week.

Hours: Monday, Wednesday, Friday 8.30am – 2.30pm and Thursday 8am – 5.30pm

Requirements:  Applicants should have GCSE grade E or above (2-9) in Maths and English.


Reception Desk

  • Patients must be treated courteously at all times
  • All enquiries must be dealt with efficiently with minimum waiting time for patients
  • Appointments to be made on request, according to availability
  • All patients attending the surgery for the various clinics must be checked in onto the computer
  • Prescriptions, sick notes, letters, reports etc. to be given out as requested – always checking the patient details
  • Receive fees for non-NHS claim forms and provision of receipt if required.

Telephone Work

  • Receive in-coming calls with minimum delay
  • Be pleasant and courteous at all times
  • Transfer calls to appropriate people within the surgery as necessary.


  • Requests for prescriptions received in person at the reception desk – full details required
  • All completed prescriptions to be accurately filed awaiting collection.

General Administration Work

•There are various administration jobs and each receptionist is responsible for a specific area of work

Application method: To apply, please send your CV and covering letter to recruitment@nationalbusinesscollege.co.uk